MT
Motshidisi T
1 reviews | Active since Dec 2021
06 Dec 2021, 14:43
angry Defy/Lewis Client
I bought a twin tub defy machine at lewis stores in August and there is a factory default on the machine, the machine has a hole in it, I made a query with lewis who then contacted defy and made a payment for the machine to be picked up for repairs the reference number to the above mentioned query is ***. I want to know what to do from here going forward as I have made numerous attempts to get this sorted I'm frustrated and angry Please advice.
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Defy Appliances's replyOfficial
08 Dec 2021, 09:13Hi Motshidisi
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Best regards,
Defy Appliances's reply08 Dec 2021, 09:13
Official
Hi Motshidisi
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Best regards,