GM
Gift M

1 reviews | Active since Jul 2024

27 Nov 2024, 06:02

Again I’m not happy with your Service ☹️

I’m not happy with your service, one of your technicians came to fix the twin tap washing machine, turns out he messed it out. The washing machine was not leaking before but now it’s leaking, the spin was working before, now it’s not spinning is not working.

Please don’t expect me to pay for his mess because we only used it now since he fixed it and we got the results, he messed up my washing machine.

That washing machine I bought it last year but it has being repaired for two times since I bought it. I’M NOT HAPPY AT ALL!!

0
Replies (1)
Defy Appliances
Defy Appliances's reply27 Nov 2024, 09:42
Official
Good day Gift,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution. 

Warm Regards,
 
Customer Care Team
Defy Appliances (Pty) Ltd