ES
Estian S

1 reviews | Active since Feb 2018

03 Feb 2018, 18:41

Aftersales nightmare

Pathetic aftersales seevice and incompetend service level. Fridge/ freezer not functioning properly and no joy from service department as they dont commit to telephonic promises in regards to a technician being sent out to fix the issue and further more diagnose and repair the fridge the first time seeing as this is a revolving issue with the appliance not working and have lost food etc worth R1000's of Rands.

0
Replies (2)
Defy Appliances
Defy Appliances's reply05 Feb 2018, 09:43
Official

Hello Estian,

Thank you for your message. We'd like to sincerely apologise for the delay in service you've experienced and we'd like to have this resolved for you as soon as possible. A member of our Team will be in touch to obtain more details soonest.

Kind regards,

Defy Brand Team

Defy Appliances
Defy Appliances's reply05 Feb 2018, 09:43
Official

Hello Estian,

Thank you for your message. We'd like to sincerely apologise for the delay in service you've experienced and we'd like to have this resolved for you as soon as possible. A member of our Team will be in touch to obtain more details soonest.

Kind regards,

Defy Brand Team