FM
Ferdi M
1 reviews | Active since Nov 2021
30 Nov 2021, 16:50
Aftermarket service not user friendly.
Just bought a brand new undercounter thermofan oven and the fan is extremely noisy. Doesn't seem to run freely. Contacted them on their site and they want me to join some site @ R65 just to lodge a complaint on a brand new product, before they can connect me with a technician! Ridiculous, to say the least.
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Defy Appliances's replyOfficial
01 Dec 2021, 10:12Hi Ferdi
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply01 Dec 2021, 10:12
Official
Hi Ferdi
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team