8 weeks and still no response!!

<p>I purchased a Defy dishwasher from Makro Centurion on 30 December. On installation, it was found to be leaking and I logged a call with the Defy service centre.The technician checked it and advised that as it was new, it would be replaced.</p> <p>I have been following up regularly since then and each time I'm given a different story.</p> <p>This morning, a MR Jan Ven Der Heever advised that they still don't have stoc**** but only after I called them. I asked if I should rather ake it back for a refund and his attitude was "please do".</p> <p>I think after 8 weeks , I have been extremely patient - this level of customer care is unacceptable.</p>