1 reviews | Active since Oct 2011
7 day old Defy Box Deep freezer broken and not repaired yet after 7 days
I bought over R40 000.00 worth of furniture from OK Furniture Lydenburg. One item, being a Defy 300 l box deep freezer, just stopped working after just 7 days. It was full of meat for my new guest house. I reported the broken freezer to OK Furniture immediately and they logged a repair request. Today, 7 days later, no agent from Defy has either phoned me or repaired the freezer. All my meat is in two other refrigerators at the moment and going bad.
It is just disgusting service from Defy!!!
Hello Alit,
Thank you for getting in touch and letting us know about your experience. We'd like to apologise for the delay in service you've received and the inconvenience thus far. This is certainly unacceptable and we'd like to follow up with our Service Department to find out how we can have this resolved for you as soon as possible. A member of our Team will be in touch.
Kind regards,
Defy Brand Team
Hello Alit,
Thank you for getting in touch and letting us know about your experience. We'd like to apologise for the delay in service you've received and the inconvenience thus far. This is certainly unacceptable and we'd like to follow up with our Service Department to find out how we can have this resolved for you as soon as possible. A member of our Team will be in touch.
Kind regards,
Defy Brand Team
Hello Alit,
Thank you for getting in touch and letting us know about your experience. We'd like to apologise for the delay in service you've received and the inconvenience thus far. This is certainly unacceptable and we'd like to follow up with our Service Department to find out how we can have this resolved for you as soon as possible. A member of our Team will be in touch.
Kind regards,
Defy Brand Team
Hello Alit,
Thank you for getting in touch and letting us know about your experience. We'd like to apologise for the delay in service you've received and the inconvenience thus far. This is certainly unacceptable and we'd like to follow up with our Service Department to find out how we can have this resolved for you as soon as possible. A member of our Team will be in touch.
Kind regards,
Defy Brand Team
Hello Alit,
Thank you for getting in touch and letting us know about your experience. We'd like to apologise for the delay in service you've received and the inconvenience thus far. This is certainly unacceptable and we'd like to follow up with our Service Department to find out how we can have this resolved for you as soon as possible. A member of our Team will be in touch.
Kind regards,
Defy Brand Team
Hello Alit,
Thank you for getting in touch and letting us know about your experience. We'd like to apologise for the delay in service you've received and the inconvenience thus far. This is certainly unacceptable and we'd like to follow up with our Service Department to find out how we can have this resolved for you as soon as possible. A member of our Team will be in touch.
Kind regards,
Defy Brand Team
Hello Alit,
Thank you for getting in touch and letting us know about your experience. We'd like to apologise for the delay in service you've received and the inconvenience thus far. This is certainly unacceptable and we'd like to follow up with our Service Department to find out how we can have this resolved for you as soon as possible. A member of our Team will be in touch.
Kind regards,
Defy Brand Team
Hello Alit,
Thank you for getting in touch and letting us know about your experience. We'd like to apologise for the delay in service you've received and the inconvenience thus far. This is certainly unacceptable and we'd like to follow up with our Service Department to find out how we can have this resolved for you as soon as possible. A member of our Team will be in touch.
Kind regards,
Defy Brand Team