KH
Kagiso H
1 reviews | Active since Oct 2018
03 Apr 2022, 16:17
2 door fridge keeps on getting repaired every 3-6 month. It's not working on the cool side.
Defy 2 door fredge has been giving me a headache for the past year. Every 3 or 6 months the door were we store food no longer get cold and our food get rotten. The freeze side works well. We call Defy everytime, they send a technician to fix Then after few month the goes dead again, they send a technician. I'm so tired now, the technician has already fixed it 3 times and it not working again for the 4th time. I feel like I wasted my money I just want Defy to pay me back or replace this fridge I paid a lot of money to have such a headache with their fridge.
Helpful (0)
Replies (2)0
Replies (2)Defy Appliances's replyOfficial
19 May 2022, 13:43Hi Kagiso,
Apologies for the inconvenience and frustration caused.
I will forward your details to our service team for follow-up, and escalation.
We'll be in touch soon.
Kind Regards,
~ISD
Apologies for the inconvenience and frustration caused.
I will forward your details to our service team for follow-up, and escalation.
We'll be in touch soon.
Kind Regards,
~ISD
Defy Appliances's reply19 May 2022, 13:43
Official
Hi Kagiso,
Apologies for the inconvenience and frustration caused.
I will forward your details to our service team for follow-up, and escalation.
We'll be in touch soon.
Kind Regards,
~ISD
Apologies for the inconvenience and frustration caused.
I will forward your details to our service team for follow-up, and escalation.
We'll be in touch soon.
Kind Regards,
~ISD
Defy Appliances's replyOfficial
20 May 2022, 08:59Good Day, Kagiso.
Do you perhaps have a job/reference number for the previous work done?
Our system can't pick up using the cellphone number above.
Kind Regards,
~ISD
Do you perhaps have a job/reference number for the previous work done?
Our system can't pick up using the cellphone number above.
Kind Regards,
~ISD
Defy Appliances's reply20 May 2022, 08:59
Official
Good Day, Kagiso.
Do you perhaps have a job/reference number for the previous work done?
Our system can't pick up using the cellphone number above.
Kind Regards,
~ISD
Do you perhaps have a job/reference number for the previous work done?
Our system can't pick up using the cellphone number above.
Kind Regards,
~ISD
