SG
Shanny G
1 reviews | Active since Nov 2020
26 Jul 2022, 07:45
Worst experience
I signed up with Debt line thinking they would help me and yes everything sounded Rosy even the week before my first Debit I was assured by Andrea that everything is in order and that my loans will not be debited. come the 25th first debit order is Debt line and then everything they said that that will take care of. My account is now in arrears reflecting a negative balance on my bank account. and yet they're supposed to help people out of Debt???? quick to take peoples money and make them feel as if they have taken control of everything!!!
Helpful (0)
Replies (1)0
Replies (1)
Debtline Debt Specialists's replyOfficial
26 Jul 2022, 08:32Hi Shanny,
I hope you are well. Our apologies that the Credit Providers deducted from your account - the Debit Order Cancellations were sent to them with the instruction to not deduct anymore. Your complaint has been escalated, and we will be in touch today to get a resolution, where we will request all the credit providers to refund the money taken
Kind regards,
The Debtline Team
I hope you are well. Our apologies that the Credit Providers deducted from your account - the Debit Order Cancellations were sent to them with the instruction to not deduct anymore. Your complaint has been escalated, and we will be in touch today to get a resolution, where we will request all the credit providers to refund the money taken
Kind regards,
The Debtline Team
Debtline Debt Specialists's reply26 Jul 2022, 08:32
Official
Hi Shanny,
I hope you are well. Our apologies that the Credit Providers deducted from your account - the Debit Order Cancellations were sent to them with the instruction to not deduct anymore. Your complaint has been escalated, and we will be in touch today to get a resolution, where we will request all the credit providers to refund the money taken
Kind regards,
The Debtline Team
I hope you are well. Our apologies that the Credit Providers deducted from your account - the Debit Order Cancellations were sent to them with the instruction to not deduct anymore. Your complaint has been escalated, and we will be in touch today to get a resolution, where we will request all the credit providers to refund the money taken
Kind regards,
The Debtline Team