THEY DO NOT TAKE YOUR DEBT REVIEW STATUS OFF EVEN AFTER 2 YEARS

We went under debt review in 2019, we did not have much debt but all the various payments started adding up and this was our last resort, we managed to pick ourselves up quite quickly and paid all our debt much quicker than anticipated, we got all the necessary paid up letter and sent it to Debtline, they sent us a clearance certificate and confirmation that all the credit beauras, loan companies etc had also been updated that our debt review status had been lifted, fast forward to present 2021, and we are still flagged as under debt reconstruction, this company is completely useless as now its only me being flagged under debt review due to being married in community of property but my husbands status seems fine, constantly phoning and emailing and cannot get any assistance which is unacceptable, I WAS NOT EVEN UNDER DEBT REVIEW MY HUSBAND WAS AND NO I AM BEING PUNISHED FOR THIS