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MAMPE M

1 reviews | Active since Mar 2019

15 Nov 2024, 11:09

REGRET JOINING

I am very frustrated with the non communication from Debtline, ever since joining last year April i have been battling to get answers on anything. Now i am getting mails and messages from Absa saying that my debt review has been cancelled as i have defaulted on payment. This is the second time that this is happening and i am afraid of losing my car:( am not happy at all.

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Replies (1)
Debtline Debt Specialists
Debtline Debt Specialists's reply13 Jan 2025, 15:16
Official
Hi Mampe, 

Thank you for bringing this matter to our attention, and I sincerely apologize for the frustration and distress you’ve experienced. I understand how important this situation is, and I want to assure you that we are here to help resolve this as quickly as possible.

I regret to hear about the communication challenges you’ve faced since joining Debtline and the alarming notifications from Absa regarding the cancellation of your debt review. I completely understand your concerns, especially regarding the potential impact on your car.

We will liaise directly with Absa to clarify the situation. Once again, I sincerely apologize for the inconvenience and stress this has caused. Thank you for your patience while we work to resolve this matter for you.

Kind regards,
The Debtline Team