1 reviews | Active since Jan 2018
I have been with the...
I have been with the company for almost 5 years and is supposed to finish in April 2024 when checked my creditors to see how far i am it show its on the intial debt amount i was before joining debt review, i contacted them in February 2023 but was always told someone will get back to me every agent said they will call me back but no luck i always have to call them back my debt counsiller Zulfur never contacted me once, according to my findings it was only one account with a query but ons the legal eventually got back to me its now 3 accounts with issues, in September I was told by Octavia Wagner that my program has been restructured and will have to pay longer then what my contract states, I am now dealing with their attorney Justin van der Lindt I have send many what'sapp messages but have been ignored ge tells me that a email was send to me regarding this issue but up to this day I have never received any email from anyone this is really frustrating as I am paying for a service thats not beneficial to me it I had the means to pay my debt myself I would have and I re**** on this for some debt relief as I was not financially stable at the time,
We are sorry to hear you have had a frustrating experience but appreciate your bringing this to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would like the opportunity to talk and investigate your feedback further and a senior agent will contact you shortly.
Kind RegardsThe Debtline Team
We are sorry to hear you have had a frustrating experience but appreciate your bringing this to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would like the opportunity to talk and investigate your feedback further and a senior agent will contact you shortly.
Kind RegardsThe Debtline Team
