Debtline - Worst customer service and lack of support

I have nothing good to say about this company. After making the hardest decision to go through the process I ended up with a company that has no customer service at all. Fail to stop credits and collectors from hassling me and my family none stop. Don't respond to mails and struggles to get hold of them on phone calls. I cant even say how many time i have indicated i will report them on Hello peter and that did not even change their behavior. This type of decision to go on debt review is not a easy decision for any person to make but sometimes we are forced to make the hard choice, so you expect the person on the other line to make this decision. I'm so unhappy that i will report this company and the company still hassling me on a daily basis to the National creditor's regulator !!!. People are quick to remind you when you debit order is due etc but customer service is non-existing. I'm tired a begging a person to do their job.