RR
Rachel R

1 reviews | Active since Oct 2023

07 Feb 2024, 19:48

Clearance

I have sent countless of emails just to get my clearance certificate and be removed under debit review but no reply.. I have submitted all paid up letters but now its time they clear me they dont reply. But they took money from my account for 3 years

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Replies (1)
Debtline Debt Specialists
Debtline Debt Specialists's reply09 Feb 2024, 16:30
Official
Hi Rachel,

 We are sorry to hear you have had a frustrating experience but appreciate your bringing this to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. 

Your query has been referred to the relevant department and a senior member has been in contact with regarding your matter.

Please be advised that your query is receiving urgent attention and we trust that the matter will be resolved as soon as possible.

Kind regards
The Debtline Team