KP
Kameshini P

1 reviews | Active since Nov 2021

11 Nov 2021, 12:51

Cannot get a letter from Debt Line to state

Again, I am struggling to get a letter from Debt Line to just state that all my accounts are clear. I have sent proof of payment for all my debt and letters which state my accounts have been cleared. No response from anyone as usual. Its been two days and I stated it was urgent for my employment. How ridiculous but obviously took all their initial fees. What is new ???? They will respond asking me to send an email which I have already done. Please can they just send me a letter????

0
Replies (1)
Debtline Debt Specialists
Debtline Debt Specialists's reply15 Nov 2021, 09:56
Official
Hi Kameshini, 

I hope you are well. Our apologies for the delayed response, we have had a bit of a high influx of queries. Your query is being reviewed today, and you should receive feedback latest tomorrow.

Please note that a clearance certificate will take up to 7 working days to process and review from our side, after which we send it out to the Credit Providers, NCR and Credit Bureaus

We will keep you posted
Kind regards,
The Debtline Team