BM
Bevan M

1 reviews | Active since Dec 2011

03 May 2024, 10:23

Beware of these ****mers

Beware. These guys sell you "reduced interest" and "reduced instalments" WITHOUT telling you that this is a debt review process, or you will be going on debt review.

I have not app**** for debt review or any loans, and I have an impeccable credit record, so there was no legitimate reason for these clowns to call me.

Why would I create a red flag on my credit record? At no point on the call did this Na-iem person tell me this is for debt review, yet they send you an sms stating that you give consent for it??? They don't even mention their company name to you on the call.

TRICKS.

0
Replies (1)
Debtline Debt Specialists
Debtline Debt Specialists's reply07 May 2024, 01:29
Official
Hi Bevan,

We sincerely Apologise for any confusion or frustration you experienced. Our intention is always to provide clear and transparent information about our services. 

We understand the importance of maintaining a good credit record, and we regret any inconvenience caused. We take feedback seriously and strive to ensure transparency in all our communications. It's important for us that our customers fully understand the processes involved. We apologize if there was any misunderstanding or lack of clarity during your interaction with us. 

We appreciate you bringing this to our attention and will use your feedback to improve our services moving forward. If you have any further concerns, please don't hesitate to reach out to us directly on email *** so we can address your concerns and assist you further. 

Kind regards
The Debtline team