GK
Gerda K
1 reviews | Active since May 2023
07 Jun 2023, 16:54
ZERO SERVICE
Good day. After my previous five star review - my Debt Busters experience took a SERIOUS nose dive!! They were super helpful until the moment that I was registered. Then everybody disappeared. I sent them numerous emails with urgent queries - which NOBODY responded to. Then they ran my first debit order a month earlier than the agreement (!!!) and I had to stop the payment with my bank myself - as nobody took the time to respond to my emails. Now I get reminders and warnings about a missed payment and being in arrears. WHAT AN ABSOLUTE DISAPPOINTMENT!
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DebtBusters SA's replyOfficial
07 Jun 2023, 16:58Dear Gerda K,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply07 Jun 2023, 16:58
Official
Dear Gerda K,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.