1 reviews | Active since May 2013
ZERO communication, money deducted from account unauthorised
I have had a ********** experience with this company. Their customer service and communication is appalling. I have sent countless email queries and complaints - including to 'managers' - and have received absolutely no reply. Additionally, they have allowed their payment distributor Hyphen to debit my account on the 10th, 25th and 20th in three consecutive months, with the December debit order going off five days before Christmas when I had already paid via EFT 10 days prior and received confirmation of receipt. If you are in financial distress like me and are struggling to meet your debit orders, avoid this company at all costs. They will not help you - they will only make things worse. Complain and you will hear nothing but deafening silence.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.