You can't trust Debt Busters services!!!!

DON'T USE THIS COMPANY!!! Save yourself the headache and your money. They are excellent at signing you up but after that forget it... I signed on in 2015. One of my accounts went for 8 months without getting paid apparently there was a reference number error which no one noticed. It's hard to believe that excuse on the reference number because when you sign up part of their selling point is that you the client don't have to deal with your creditors. They tell you they get in touch with them get the banking details and REFERENCE numbers and negotiate the rates. So in that time I was accumulating more interest on that account which no one made me aware of. And then suddenly after 8 months they started paying the creditor. I settled up with my accounts and was no longer using their services. In middle of 2020 I start getting phone calls from that one creditor saying I owe them R7500 but according to Debt buster statement I don't owe them. When I called to sort this out all they can say is their systems are not always accurate when it comes to statement amount. So I asked the question, when you guys call the creditors to get the paid up letters, surely that creditor would have said it's not paid up... their answer they don't know. I asked where did the money that was meant to go to that account go for 8 months one guy says no it was refunded to my bank account when I asked for proof as there was no money refunded to my bank account, I get told my ticket is now resolved I will have to open a new one. The new guy tells no it was reallocated to other accounts. So then I asked another question if they are reallocating the funds then someone did notice there was an issue with the reference number but why did it take 8 months to fix and his response no the "system" does the reallocating. So then I asked so the "system" amazingly fixed the reference number after 8 months as well, no comment after that. And I just want to state I recently spoke with the attorneys that is now handling that creditor because it's been handed over for non payment and they said that the reference number that Debt buster says is incorrect is a valid reference number and can be used. So I ask you where did that money really go. I asked Debt buster how is this matter going to be resolved.. Their response... I must pay the credit and then once I have paid them I MUST send the paid up letter to Debt buster so they can issue me with a clearance letter. I mean *** because they can't do what you pay them for they score they get your money and then you must still pay your own creditors at the end plus then you must now rely on them for clearance certificate what do you think the chances of that happening Are? And now I must pay more money cause they can't do their Jobs and the things the promise people. PLEASE DON'T USE THEM. If you do just be on them every single month and don't trust statements they admit they are not an accurate Representation of your accounts.