JL
Johnny L

1 reviews | Active since Jan 2018

04 Jan 2018, 17:34

Wrongfully blacklisted

I wanted to apply for debt review but during my application I realized dat it was gonna disadvantage my home loan in a way dat it will increase my installments,so I decided to cancel my application with debt busters but still they decided to put me under blacklisting.I tried cancelling my name calling them to remove me but they fail to do so.I managed to pay all my accounts without their help but I am struggling to remove my name on the ITC pls help so I can remove my name from debt busters .

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply05 Jan 2018, 09:24
Official

Dear Johnny,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

Your complaint will be directed to a dedicated manager who will contact you within a business day to discuss possible resolutions to your issue , and hopefully regain your confidence in our company.

Kind Regards

Debtbusters

Best regards,

DebtBusters SA
DebtBusters SA's reply09 Jan 2018, 10:29
Official

Dear Johnny,

Once again thank you for reaching out to us regarding your unsatisfactory experience.

As per your discussion with Nompumelelo we will need you to send us the remaining paid up letters for the accounts that you settled directly in order for us to issue your clearance certificate.

Congratulations on settling all your accounts and becoming debt free and we wish you all the best with your financial future.

Best regards,

Debtbusters

Best regards,