CL
Crystal L
1 reviews | Active since Oct 2012
20 Sept 2021, 11:13
Would definitely not recommend
Been trying to email this company for quite some time but never get a response. They literally only respond once you write a bad review. I have been trying to figure out why my NWJ account hasn't been settled, since NWJ is contacting me directly for outstanding amounts, but they just don't respond or try to resolve any issues for me since I've joined.
Helpful (0)
Replies (3)0
Replies (3)
DebtBusters SA's replyOfficial
20 Sept 2021, 11:18Dear Crystal L
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply20 Sept 2021, 11:18
Official
Dear Crystal L
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
CL
Crystal L's updateReviewer Update
20 Sept 2021, 11:20Thank you for your speedy response on HelloPeter. Hopefully your staff will respond to me this eagerly on my personal email too.
CL
Crystal L's update20 Sept 2021, 11:20
Reviewer Update
Thank you for your speedy response on HelloPeter. Hopefully your staff will respond to me this eagerly on my personal email too.
CL
Crystal L's updateReviewer Update
21 Sept 2021, 15:42More than 24hrs later... let's see if I actually still get a response before closing today.
CL
Crystal L's update21 Sept 2021, 15:42
Reviewer Update
More than 24hrs later... let's see if I actually still get a response before closing today.