1 reviews | Active since Jul 2016

06 Jun 2022, 14:33

Worts Customer Service

Worst Customer service I ever experienced, i would never recommend them to anybody. I requested withdrawal since April but i am currently in a financial mess as all my creditors were not paid. Every call you make, the agents and managers will contact you back or they have high call volumes. This is the 3rd month struggling to get help and on 25th May my bank account was blocked although I requested withdrawal. I will post this on every possible communication as you make promises but nothing is done.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply06 Jun 2022, 14:36
Official
Dear Althea A

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters