SZ
Siya Z

1 reviews | Active since Jun 2017

29 May 2023, 15:53

WORST WORST SERVICE!!!!!!!!!!!!!!!!!!! STAY AWAY

WorsT and extremely poor service, stay away

I have sent numerous mails to Gerald Manomano and Mutshidzi Mukosi, to no response and no feedback.

I have asked to follow up with creditors to cancel debit orders and this was only done a day before the debit orders were due.

I have sent my bank statement as proof that creditors debited my account and is still no feedback, while they debt busters also debited my account.

I give them calls but the sales agent always say they are busy and will get back to me. even now i am still waiting.

But they are very quick to respond and update you when they still want you to sign up for the service.

Please please cancel this service and will find another service provider.

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply29 May 2023, 15:55
Official
Dear Siya Z,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters. 
DebtBusters SA
DebtBusters SA's reply29 May 2023, 15:55
Official
Dear Siya Z, 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.