DL
Dineo L
1 reviews | Active since Oct 2020
22 Dec 2020, 11:53
Worst service ever
Debt review with debt busters has been one of the worst experience I’ve put myself in, i just want my contract to be canceled with immediate effect because I have been receiving calls from creditors telling me that my accounts are in areas.
I have called debt busters in the morning and i was put on hold for almost an hour. I then called again and the lady who answered doesn’t know the meaning of customer service.
I have sent an email with my request for my contract to be canceled.
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
22 Dec 2020, 12:36Dear Dineo Ledwaba
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply22 Dec 2020, 12:36
Official
Dear Dineo Ledwaba
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DL
Dineo L's updateReviewer Update
25 May 2021, 14:58This is the second time I’m experiencing poor service from Debt busters,
It has come to my attention that my credit card is in arrears, can i please get a clear indication of where my money goes after you debit?
It has come to my attention that my credit card is in arrears, can i please get a clear indication of where my money goes after you debit?
DL
Dineo L's update25 May 2021, 14:58
Reviewer Update
This is the second time I’m experiencing poor service from Debt busters,
It has come to my attention that my credit card is in arrears, can i please get a clear indication of where my money goes after you debit?
It has come to my attention that my credit card is in arrears, can i please get a clear indication of where my money goes after you debit?