RL
Ruann L
1 reviews | Active since Feb 2021
08 Mar 2022, 13:54
Worst service ever !
I’m soo sick and tired of Debt busters. I have been trying to get my account settled and payed in full for over 4 months now.
They don’t reply to any emails. When you phone them they transfer you to the Correct person which is always unavailable. I’ve been on hold for an average of atleast 45 min a day… never getting anyone to contact me back.
Then every ticket I log, someone will phone me, I explain that I want someone to assist in settling a account, I am asked to hold and then, well I’m on hold for hours on end… This nightmare just doesn’t stop .
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DebtBusters SA's replyOfficial
08 Mar 2022, 13:59Dear Ruann L,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
DebtBusters SA's reply08 Mar 2022, 13:59
Official
Dear Ruann L,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.