KR
Kribashin R

1 reviews | Active since Jan 2021

28 Jan 2021, 19:41

Worst service ever

I've been a client of DebtBusters since march 2017. In 2020 I contacted DebtBusters stating that i want to settle all my accounts. I paid up all my accounts and refunds which was due to overpaying certain accounts was refunded to Hypen to settle only 1 outstanding account. I requested for my debit order to be stopped and was promised it will be stopped. Unfortunately this did not happen and my account was debited on 25/01/21 for the amount of R12000. Continuous emails and phone calls to debtbusters fall on deaf ears. This company sucks. I would not recommend anyone to use this company.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply29 Jan 2021, 08:33
Official
Dear Kribashin Reddy

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters