1 reviews | Active since Dec 2020
Worst experience after Debt was paid up and requested a clearance certificate
After my debt was paid up and I requested a clearance certificate then all the issues started: * Accounts were closed that was not paid up by debt busters * Lawyers summons me because of unpaid accounts * I sent emails and called numerous times and every time I am being informed they are busy investigating and they will update me with the progress and give feedback.. it never happened. * Today when I called again, then they only informed me I have to pay the the accounts that was closed by Debt busters and only then I can get my clearance certificate. * We are at month 5 struggling with a clearance certificate.
You cant get a direct email for supervisor of Manger for assistance and they never give you feedback that was promised by them.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.