1 reviews | Active since Mar 2009
Worst decision. Hindrance. Shadow!
Hi. Years ago, I was terribly overwhelmed by debt. Eventually I sought out the assistance of DebtBusters. Whilst using their services of negotiation, I paid off my car. Then there's a blank in my memory, all I know is that no more payments went through to them anymore. In 2019, I paid (key is I, and NOT THROUGH THEM, all settlements and not bit by bit by installments) off credit of Vodacom, a Standard Bank loan and the credit card, and there was something else. In 2020, Covid hit, major pay cuts and then retrenched. Eventually I got a new job and back on my feet. So from about November 2021, I started again with repayments. My last two loans.... again on my own. However, my name is still listed and my name is still *****ed. Yet now I am in a better place, I am making my monthly payments and determined to wrap this up! How do I end my relationship with them? As even when I relayed my wins, they still have old records and because I am not a "client" of theirs any longer, it's not like they will take the time to check. No, I am not saying I want to go out there and get a credit card. What I am saying is that actually since then, I have become better with my finances, and actually with all my big purchases since, I do them cash and I am very proud of myself. By next year this time, I want to have finished both outstanding account payments and even become a home owner. My issue is that I have not dealt with them for years, so why must I still be listed under them? And even in this year of wrapping this up, I would so prefer that this decision not be held over my head like this especially considering that they only assisted with the one thing for like a year, and everything after, I did the work! I made the sacrifices! Please can someone assist me to be done with them and my name cleared. I will pay off my last two which amount to R74500 (sum of both). I know that I can and will. I have come a long way. I just don't want this shadow and shame (and I use that word deliberately and with clear understanding). Please help me.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
