SD
Shams D

1 reviews | Active since Jul 2020

12 Mar 2024, 16:09

Worst Debt Councilor for service ever

<div>If i could score them zero I would. Let me start with onboarding , wow all the promises , ******* ****** can sell ice to to an eskimo only to be fooled with BS . Then you get ***** in negotiations that always has an excuse to not do his job . Being sent from pillar to post and calling spending endless hours holding , and then just to get an email "he will call you back " never. Its 2024 in what world do you pay and still have to beg to receive service , Is debt busters that busy that they can not resolve a simple query . Biggest Mistake . be careful , the calls are recorded but nobody listens , Dont be fooled</div>

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Replies (1)
DebtBusters SA
DebtBusters SA's reply12 Mar 2024, 16:21
Official
Dear Shams D,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.