1 reviews | Active since Apr 2020
Worst customer service ever.
Logged a ticket on the 16th December 2020 consultant calls me on the 21st December, which i asked to be called back in 10minutes which never happened. after settling my account i just wanted to move my distribution funds to the next account which has been two weeks now and still nothing happened, after begging and pleeing you guys for help well dont bother debiting my account for December i will reverse the debit order untill my issue is resolved. people i dealth with so far.
Adadume Damane - the consultant who calls when it suits him.
Sasha - The online chat consultant who keeps telling me someone will call me back.
being a manager in a call centre and understand how important your customer is does your company lack this skill, get your Operations Manager to contact me i do not want to deal with anyone further.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters