AS
Angelique S

1 reviews | Active since Sept 2015

09 Nov 2023, 11:17

Worst Company in the World! Debt Busters

This company is the worst to deal with - they are happy to sign you up and then then when you have settled accounts, they simply disappear and nothing is their problem anymore. A clearance letter is issued, but the Credit Bureaus has to be contacted by yourself...there is no help from these people since nobody at the company actually takes the time to listen to you. They are arrogant and super unhelpful. Highly unrecommended!!!!

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Replies (2)
DebtBusters SA
DebtBusters SA's reply09 Nov 2023, 11:22
Official
Dear Angelique

Thank you for making us aware of your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters. 
AS
Angelique S's update09 Nov 2023, 12:58
Reviewer Update
I have emailed the Ombudsman and the email above provided - your company needs to learn people skills! Really dissapointed.