MF
Mogamad F

1 reviews | Active since Dec 2020

05 Dec 2022, 12:20

Worst company foe debt management

This is most probably the worst company in the world when it comes to refunds, communicating and customer service. They have caused me and my immediate household a financial headache of note and not to mention taking the bread from my kids' mouth. I'm looking after my stage 4 breast cancer mother, and needed a refund as I was unemployed, they promised my refund right after they terminated the agreement right after I couldn’t pay 2 installments, still took my money and refunded me half or just a little more than half of R2300, today a month later no one has called me back with regards to why. wasted money I don't have on airtime and data and still nothing. If there's any legal assistance out there I'll take it to get back my R900, and let me not mention how since day 1 my debtors has been calling me, I can't even pay R50 towards a down payment. Disgusting!

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Replies (2)
DebtBusters SA
DebtBusters SA's reply05 Dec 2022, 12:24
Official
Dear Mogamad F,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards, 
MF
Mogamad F's update05 Dec 2022, 19:38
Reviewer Update
Your company is truly the worst. They resolve nothing, disclose nothing and then politely sends me emails after I communicate saying the issue is closed or resolved, and to top it off, after this review Sumaya emails me and says she went through my bank statements and says I have this much or had that much and I said I was unemployed. I was unemployed. Terrible.