TM
Thlologelo M

1 reviews | Active since Oct 2023

10 Oct 2023, 14:14

Withdrawal form from DebtBusters SA

DebtBusters will rush to put that flag on your profile without explaining everything and when you withdraw everyone dissappears on you, it's been 3 weeks waiting for withdwawal form from relevant department, when I ask to be transferred to the relevant department it is either they not available or they will get back to me. This is frustrating.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply10 Oct 2023, 14:18
Official
DearThlologelo M,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.