MR
Miemie R

1 reviews | Active since Nov 2019

22 May 2023, 11:21

Will not advise anyone to get assistance from debt busters!

Ive been struggling since 25 April to get all my paid up letter from all the debtors(which has been paid up for over 6 months already with one exception from African Bank which was paid on 25 April). I have also been requesting my clearance certificate which the debt buster client service consultant keep on advising me that they are awaiting the paid up letters for three weeks seriously this is pathetic.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply22 May 2023, 11:23
Official
 Dear Miemie R,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.