LR
Leonard R

1 reviews | Active since Jul 2019

19 Sept 2023, 13:16

Why is there a dept Review Inquiry on my profile

I never app**** for Debt review. Today my bank tells me I have a Inquiry for Debt review from Debt Busters On my credit profile. Who gave you permission to place a Debt Review Inquiry On my profile.I have send you an email and you never responded.This is now affecting my credit and I demand answers and will take legal action against your company.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply19 Sept 2023, 13:26
Official
Dear Leonard R,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.