RT
Ro-Chayne Terblanche

1 reviews | Active since Sept 2020

28 Mar 2023, 06:39

What I'm I going to do

I have spoken and email Debt Busters sins February about a debit order that I was worried about and they promised it will not go off again promised they will help me get a refund. A lady call me and told me I do not have to worry about it. I even send a email asking and it went off

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply28 Mar 2023, 08:14
Official
Dear  Ro-Chayne Terblanche 
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.
 
RT
Ro-Chayne Terblanche's update03 Apr 2023, 16:12
Reviewer Update
It's the April and from last week i have not received any response. I have no food and is feels like debtbusters just don't care I have send plenty emails I think debtbusters should reverse the debit order this month so I can put food in my house and petrol in my car I can't go on like this