MM
Maynard M
1 reviews | Active since Jan 2013
16 Feb 2021, 11:36
What a joke!!! I settled my debt in full with Debtbusters and they cant get it correct to settle my debt with my creditors!!!
I settled my debt with DebtBusters roughly 3 months ago. DebtBusters is not getting back to me to confirm if all my debt is settled. I have not received confirmation with regards to paid up letters from my creditors and confirmation to show my profile is removed from debt review. Absolutely ridiculous. Who do I need to contact to get this resolved?
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Replies (2)
DebtBusters SA's replyOfficial
16 Feb 2021, 11:46Dear Maynard
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply16 Feb 2021, 11:46
Official
Dear Maynard
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
MM
Maynard M's updateReviewer Update
16 Feb 2021, 11:54The problem is I did escalate this to your front office days ago with no response so I am not convinced they will get back to me and solve the issue. I will escalate this matter to Ian Wason if you do not get back to me before noon today with an exact ETA when this matter will be resolved. In total I give you until the end of this week COB to settle this matter in full! Please contact me via email and not via mobile , tik tok, tik tok
MM
Maynard M's update16 Feb 2021, 11:54
Reviewer Update
The problem is I did escalate this to your front office days ago with no response so I am not convinced they will get back to me and solve the issue. I will escalate this matter to Ian Wason if you do not get back to me before noon today with an exact ETA when this matter will be resolved. In total I give you until the end of this week COB to settle this matter in full! Please contact me via email and not via mobile , tik tok, tik tok