1 reviews | Active since May 2015
What a disgraceful company
I finally completed my debt review process at the end of last month and what I thought would be a easy going process to receive my Clearance certificate has become an absolute nightmare. On the 22nd October I queried if all accounts had been paid up and it was confirmed that the only outstanding amount was from Wesbank. I made the outstanding payment to Wesbank.
I then checked my credit status and saw that there was an outstanding amount listed with RCS. When I queried this, Debtbusters once again neglected to do their job. I made the payment to RCS and asked for my Clearance certificate again. After numerous attempts to get hold of Debtbusters, I just received a mail now acknowledging receipt of my query and that it will take 7-10days to sort out.
This is absolutely useless and I'm sick and tired of Debtbusters and their pathetic service. All I want is my clearance certificate but now I'm being ignored by this useless company!!!
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
