KS
Kanya S
1 reviews | Active since Jul 2022
12 Dec 2025, 15:07
We have been trying to cancel!
My husband and I recently started the debt review process and we wanted to cancel just after we signed up but they refused so we continued with it because we knew in a few months we will have money to clear our debt and the person we spoke to said we can cancel. Now we have paid off all our debt and only left with one that we can pay off ourselves and they refusing we have not signed any documents with the court so I really don’t understand why they sold us **** information that we can cancel then now that we want to they refusing so you guys want us to stay indebt forever
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Replies (2)
DebtBusters SA's replyOfficial
12 Dec 2025, 16:05Dear Kanya,
Thank you for reaching out and sharing your experience. We understand how frustrating this must be for you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for reaching out and sharing your experience. We understand how frustrating this must be for you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply12 Dec 2025, 16:05
Official
Dear Kanya,
Thank you for reaching out and sharing your experience. We understand how frustrating this must be for you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for reaching out and sharing your experience. We understand how frustrating this must be for you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
KS
Kanya S's updateReviewer Update
14 Jan 2026, 13:40No one has contacted me and I think it is unfair that we still paying money for debts we have paid and you guys don’t want to let us go but when you called us you said we can cancel anytime and we did not sign anything with the court
KS
Kanya S's update14 Jan 2026, 13:40
Reviewer Update
No one has contacted me and I think it is unfair that we still paying money for debts we have paid and you guys don’t want to let us go but when you called us you said we can cancel anytime and we did not sign anything with the court