Was happy but am now disappointed

I am so frustrated and disappointed with the treatment I received from Debtbusters SA reps, for a while until end of Dec 2020 I was under debt review. In February 2021 I noticed that they were still debiting money from my account while I was waiting for a clearance certificate, I query the debit order but was told it was a mistake from their so called smartcents dept, and was promised a refund which I did receive a few days later. I then received an instruction from the Debtbusters rep saying I must pay a sum R3100 to two credit providers that were mistakenly left off in order for me to receive my certificate, I made an EFT of R2418.86 & R362.24 respectively to both credit providers as per the instruction on 23 Feb 2021, On 26 Feb 2021 a debit order of R3102.08 came through into my account, when I query this debit order I was told it was distributed to the very same credit providers that I have already paid on 23 Feb 2021 was has sent the proof of payment to Debtbusters SA rep as per her instruction, again she said they had made a mistake and have already requested a refund on my behalve, after a month a days I only received R362.24 back into my account until today I am still waiting for my refund of R2418.86 that was claimed to have been distributed to atlas finance by mistake. I have already written several e-mails to the responsible reps, no one is paying any attention to me anymore, I have attached my bank statement clearly showing the transactions I am complaining about. The worse part is that they claim that they don't have a complaint/s dept when I request the contacts. They got my financial freedom back for me, but now they are *****ing from me which is tantamount to getting me back into debts.