1 reviews | Active since Jun 2017

19 Apr 2023, 09:11

VERY UPSET

I am very upset, RCS has now handed over my account to the attorneys as they say they have not received payment since last year. I have called Debt Busters twice already and e-mailed them and still this has not been resolved. I am going to pay the lawyers as I don't like the fact that my name must get even more tarnished than it already is. Every month money gets taken off my account in order to pay my creditors but it does not look like that is happening.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply19 Apr 2023, 09:20
Official
Dear Shay S, 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.