1 reviews | Active since Dec 2016

16 Jul 2019, 14:46

Very unhappy

I am very unhappy today, I received an sms from one of my service providers claiming they never received a payment. After contacting Debt busters, they followed up and told me I have to move up my installment to them as the service providers needs more money. I am under Debt review for a reason, I cant afford to give out extra. No one informed me about this, until I queried it. According to Debt Busters, my provider will terminate my debt counseling if I don't meet their payments. I am very unhappy about this and don't see the point anymore to be with Debt Busters if anyone can just tell me what to pay.

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Replies (4)
DebtBusters SA
DebtBusters SA's reply16 Jul 2019, 15:17
Official
Good day @Alysha

Please note your review will be escalated to a Senior Query Manager that will investigate and get back to you within the next business day. 

Regards 
The DebtBusters Team
's update16 Aug 2019, 15:57
Reviewer Update
Still not happy as this is my problem now. I have to deal with the credit providers myself?
's update23 Oct 2019, 10:31
Reviewer Update
Received a email today that Nedbank will terminate me..... unhappy here.... Ive arranged that when my car get paid off, that the funds will be allocated to Nedbank. My car will be paid of by the 28th
DebtBusters SA
DebtBusters SA's reply23 Oct 2019, 10:52
Official
Good day @Alysha, 

Please escalate your enquiries to *** or liaise with a Relationship Manager directly by logging in on Smartcents (www.smartcents.co.za) and use the chat or WhatsApp function. 

Regards
The DebtBusters Team