Very Poor Services / Debt counselling withdrawal

<p>To whom it may concern,</p> <p>I app**** for debt counselling in Sept/Oct 2014. 7 days after applying I withdrew my application as I realised that it would be a major setback for me. I then contacted Debt Busters to withdraw and they said it's fine and needed to pay an amount of R450 to cancel of which I did. They then assured me that they will send my creditors the 17.4 that says that I cancelled/withdrew from them.</p> <p> </p> <p>To my suprise when I contacted one of my creditors (Nedbank) they told me I was under debt review of which I said I am not and forwarded the 17.4 form to them. They accepted the document but they requested a form that says I withdrew from them and not the one that's stipulates that it was cancelled due non-payment of which is incorrect because I was the one that cancelled not the other way around.</p> <p> </p> <p>I have been struggling with Debt busters for the past 2 years to get the required documents to be sent to Nedbank card division but to no avail.</p> <p> <br /> </p> <p>Please assist as a matter of urgency!!!!</p>