T
Thembinkosi
1 reviews | Active since Jun 2023
08 Jun 2023, 09:36
Very poor
I have never had a bad experience whereby i was ******* into being hepled for a debt i have which was going to be consolidated, little did i know i was flagged under debt review and i would never even recommend the company to anyone and for the fact that when you want to cancel the whole thing, they tell you that they cant do it at all. It has to go under investigation for approval and they decide for your status. I am still waiting for a simple thing which they said it will take 14 days for a stupid form which is 17.W that i need to have this matter attended. I am still waiting for the stupid form still
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
08 Jun 2023, 09:38 Dear Thembinkosi,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply08 Jun 2023, 09:38
Official
Dear Thembinkosi,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
T
Thembinkosi's updateReviewer Update
08 Jun 2023, 09:43Well regards to your response, its been two weekes waiting for that call which the reply is so useless to me as i have to do the calling myself and the people responsible are either in meeting or calls. This is so simple, you guys just at need to get the 17.W form emailed to me and i will do the necessary myself. I dont know if thats to much go ask from a company that says its helping south africans hey
T
Thembinkosi's update08 Jun 2023, 09:43
Reviewer Update
Well regards to your response, its been two weekes waiting for that call which the reply is so useless to me as i have to do the calling myself and the people responsible are either in meeting or calls. This is so simple, you guys just at need to get the 17.W form emailed to me and i will do the necessary myself. I dont know if thats to much go ask from a company that says its helping south africans hey