CT
Cobus T

1 reviews | Active since Jan 2019

29 Dec 2021, 10:46

Very much lacklustre..

As my debtreview service supplier, the company seems to be confused and every consultant that follows up has no idea what was previously discussed or confirmed They also dont know what is going on with my debt most of the time..only reason i am with th is because i have done 5 years to date, cant pull out now.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply29 Dec 2021, 11:33
Official
 Dear Cobus T 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters