Very Irate Customer :(

Hi

I am very irate and frustrated with DebtBusters SA as a company and my experience with them has been a nightmare.

I had a Standard Bank HomeLoan account which I had been paying well and has been up to date.

Needed assistance with my other accounts to settled and consolidated to one account and ended up including the home loan. Debt Busters SA started paying the account in January this year and now I am in arrears of R6000 for a month that you didn't for.

Standard Bank has now sent my account to the attorneys for the R6000 that's in arrears, what should I answer to the attorneys because you promised and vowed to settle the account without me being in communication with Standard Bank.

Standard Bank confirmed that they terminated your offer of paying off my account, why was I not communicated with?

Who needs to pay this R6000.

I don't want to speak to your consultants because they are no help, I have been calling every month trying to find out what the hell is going on however I am being sent from pillar to post.

I want this sorted out and I want a superior to call me not the consultant because they just lie.

Very irate and disappointed customer