RS
Ric S

1 reviews | Active since Aug 2016

17 Aug 2021, 12:38

Very disappointed long service client

Been trying for 3 months to get a solution as I fell behind on payments and eventually got some help a month ago then I sent in my documentation but now it's 2 weeks and no reply or communication. how can consumers #WIN if there is no service to help?

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply17 Aug 2021, 13:46
Official
Dear Ric S

 Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters