Very disappointed in your service

Good Day

It has been all of close to 3 months that i have been battling to get my settlement balance from Debbusters.

Each month i get the same 3 emails at different times telling me that they are waiting on a response from those i owe money to.

I have been told before that i now only have 1 account remaining, yet on the ITC when i checked my credit report there are about 8 debts listed which i know i have paid in full.

This process of debt review i have embarked on was to create a better and stress free financial freedom for myself. However over the last few months i am more stressed out not hearing from Debtbusters no matter how many emails i send. and when i call back i am told that someone will return my call but they don't.

Please can i have WRITTEN CORRESPONDENCE from you as to the status of my account.

What do i need to pay this last creditor in order to finalise my debt payments with Debtbusters. i.e what is the negotiated settlement amount with them.

If someone is going to call me back can that same someone send me an email with our discussion as i am so tired of being told one thing at one time and another at another time.

I am available on the phone and am waiting for your call. i have sent you emails and Hellopeter is now my last resort.

Pls i have had a good relationship with debtbusters all this time and your services have been helpful in assisting me repair my shoddy financial status. Please don't let us end off this long relationship on a bad note. i am not asking for the impossible.

i only want to know:

What do i still owe and who do i owe it to What is the settlement balance of my outstanding debt as i want to settle all my outstanding debt on the 4th of April 2022 Why is there 8 unpaid debts listed on my name at the ITC ?

I look forward to hearing from you.

Kind regards Lynette