MS
MbaliYenkosi S
1 reviews | Active since Aug 2018
29 Apr 2022, 07:16
Very Bad Service
Since from I have app**** for debt counselling, Debt Busters team is poor with communication and their service sucks very bad.They take forever ,weeks to reply to their emails and anything goes wrong the keep on pestering me to fix the problem e.g they took time to update my banking details and different consultants keep on calling me for the same problem because they fail to update their system . My account is being handled by many people ,its really irritating and they never answer when you call. Their website is a disaster ,it has little or no information about ones account details.I regret going to them.
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Replies (1)DebtBusters SA's replyOfficial
29 Apr 2022, 08:20Dear Mbaliyenkosi S
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
DebtBusters SA's reply29 Apr 2022, 08:20
Official
Dear Mbaliyenkosi S
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
