1 reviews | Active since Apr 2021
Very Bad Debtbusters Service
I was supposed to have finished my debt review process at the end of February already after paying faithfully for 60 months. When I asked them to confirm this they came up with a whole bunch of extra balances that were apparently still outstanding and everytime I ask them to look into it I get the same response - they are disputing the balances, but in the meantime I am paying and paying and paying. I am now already two months over my original period!!!!! My smartcents is never correct which I have queried until I am blue in the face. I have a refund from FNB because Hyphen paid them when the account was paid up - but who knows where that is. This is ridiculous as I just want to be debt free and it feels like a hopeless situation to me as I feel I am just going to keep on paying.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
