WS
Willem S
1 reviews | Active since Nov 2013
28 Jan 2025, 15:25
UTERLY PATHETIC CLIENT SRRVICE
I've never ever came across uterly pathetic service in my life. If you need assistance there is no assistance the consultants ignore you and when tou email them to their email they don't respond when I asked to speak to a manager on wapp they couldn't help me as they can't do it on that platform. I'm in dire straits to get hold of them but no response from. I've sned 6 emails communicated on wapp called them but can't get hold of them in my time of need.
I'm really sorry I ever choose this company to assist me although they won the price don't know how
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Replies (1)DebtBusters SA's replyOfficial
28 Jan 2025, 15:30Thank you for your feedback, and we deeply apologize for the poor experience you’ve had.
Please know that we are taking this matter seriously and will escalate it immediately to ensure you receive the assistance you need.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Please know that we are taking this matter seriously and will escalate it immediately to ensure you receive the assistance you need.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
DebtBusters SA's reply28 Jan 2025, 15:30
Official
Thank you for your feedback, and we deeply apologize for the poor experience you’ve had.
Please know that we are taking this matter seriously and will escalate it immediately to ensure you receive the assistance you need.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Please know that we are taking this matter seriously and will escalate it immediately to ensure you receive the assistance you need.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
